Newly Listed items
 Guitar body sets
Flame Figure tops
Spalt Figure tops
Quilt Figure tops
Burl + Birdseye Figure tops
Walnut + Other tops
Bass Wings
Solid Body blanks + Billets
Electric Guitar Kits - woods only
 Archtop sets
Hardwoods Backs & Sides
Softwood Archtops
Archtop Kits - woods only
 Acoustic Backs & Sides
Maple Back & Side sets
Rosewood Back & Side sets
Walnut Back & Side sets
Other Back & Side sets
Backs only
Sides only
 Veneers
 Acoustic Tops
Sitka Spruce tops
Engelmann Spruce tops
Red Cedar tops
Adirondak (Red) Spruce tops
Lutz Spruce
Other Acoustic tops
 Bracewood + Tone Bar + Structural Parts
Bracewood + Tone Bar
Reinforcement Parts
 Mandolin + Violin
Backs (Hardwoods)
Tops (Softwoods)
Mandolin Violin Kits - Woods and Parts
 Necks + Fingerboards + Bridge Blanks
Necks
Heel Blocks + End Blocks
Fingerboards
Bridge Blanks
 Instrument Parts + Hardware
Tuners + Strings
Pickups + Electronic Components
Tailpieces + Bridges
Fretwire
Bindings / Kerfing
Inlay + Purfling + Decorative parts
Position Markers
Bridge Pins + Nut & Saddle + Tie Blocks
Truss Rods + Neck Reinforcement Rods
Pre-made Rosettes
Pickguards - Plastic
Picks
Wood Pickguards / Headstock / Rosettes
 Craftwood + Turningwood + Carving Wood
Turning Rounds + Squares
Carving Wood + Big Butcher blocks
Live Edge Slabs
Large Spindles: Pool Cues, Baseball Bats, Vases, Urns
Medium Spindles: Peppermill blanks
Small Spindles: Knife Scales, Pen Blanks
Scroll saw + Intarsia + Pyrography
 Hand Tools + Supplies + Books
Luthier Tools + Books / Plans
Carving Knifes + Chisels (wood carving)
Wood Treatment, Glue
 Machinery + Power Tools
Sanders + Accessories
Bandsaws + Blades + Accesories
Lathes + Lathe Tools + Accessories
Planers + Jointers + Accessories
Dust Collectors + Vacuums + Air Filtration
Table Saws
Stationary and Bench Tools - Accesories
Wood Burning - Wood Carving
Power Tools
 Gift certificates
 Aditional information
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 $0 - $24.99
 $25 - $49.99
 Over $50
Home > Aditional information > FAQ
 

FAQ

Frequently Asked Questions

How do I place an order?

Add to cart the items you desire, proceed to Checkout and enter your information in the required fields * , choose the shipping method and the payment method. For paypal payments you will be directed to the paypal page where you can initiate the payment.

Click here for step-by-step directions.


How can I contact you?

You can email us at info@bowriverwoods.com, call us toll free at 1-866-795-3462 or fax us at 1-604-795-4058.


How do I know my transaction will be safe?

Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers. FV Fine Woods and BowRiver Wood to Works are committed to protecting your privacy.  We do not sell, trade or rent your personal information to others.

 
How do I combine over multiple days?

Please contact us a prior to purchasing our items if you itend to take advantage of our 7 day combining period. We will provide you with the information which will allow you to combine over multiple days.


What happens after I’ve placed my order?

You will receive an automated confirmation from Paypal about the status of the payment. Your order will be shipped within 1 to 2 business days after we receive the payment and you will be notified by paypal when we ship your order. The shipping number will be available for you to view in the transaction page in your Paypal account. You can also view the details of the transaction on our webpage, with the information we send you when your order is accepted.


How are products delivered to me?

We securely wrap the contents in multiple double sided cardboard before shipping your order.  For more information on shipping times, please look over the information listed in our Shipping page.

 

What is your refund or exchange policy?

All of our listings come with money back guarantee that the items are as seen, as advertised. If there is a problem with your purchase, please contact us at sales@bowriverwoods.com within 14 days from receipt of your item to make return arrangements. We will only refund the purchases if the wood has not been altered in any way.

 

We try to anticipate questions you might have about our Products and Service and provide the answers here. If you need additional information please send us an email to sales@bowriverwoods.com.