We ship worldwide, usually via Canada Post. A calculated shipping cost will be provided to at the checkout.
Please let us know if you want to make different shipping arrangements.
To have the items shipped collect (prepaid), please enter coupon code COLLECT at the checkout. This is a good option for our international buyers who may have access to better shipping rates than the ones provided by our Canadian shipping companies. Using freight forwarders such as Parcel International can be a much cheaper alternative.
Please note that orders can only be combined if arrangements have been made beforehand.
______________________________________
Local Pick-up (Chilliwack location only)
The COLLECT coupon code can be used for local in-store pickup, or for combining orders over multiple sessions. This will enable the "free shipping" option to be selected, allowing you to pay for the items only. Please note we require a business day to process the orders.
______________________________________
Canada shipments via Canada Post Expedited Parcel.
We prefer to deliver via Canada Post with Signature option on orders which include wood, to ensure the couriers don't leave the package exposed to the elements.
There is a 60 lb weight limit, including packing
material.
Canada shipments via FedEx Ground. Delivery
usually takes 10 to 15 business days.
______________________________________
USA shipments via Canada Post Expedited
Parcel. Delivery usually takes 10 to 15 business days (30 days maximum).
USA shipments via Canada Post Xpresspost. Delivery
usually takes 2 to 5 business days (10 days maximum).
There is a 60 lb weight limit, including packing
material.
USA shipments via FedEx Ground. Delivery
usually takes 10 to 15 business days (30 days maximum).
______________________________________
International Air Shipments via Canada Post
Xpresspost parcel. Delivery usually takes 10 to 15 business days (45 days
maximum).
There is a 40 to 60 lb weight limit (depending on
destination), including packing material.
For some countries this limit might be smaller. Please
check with the Canada Post link provided for the maximum weight allowed for
each specific country and for insurance availability.
To check the maximum weight allowed and other possible
restrictions for your area, please check the Canada Post website.
If shipping to countries with stringent import rules:
we’re happy to assist in any way possible; however, ultimately the customer is
responsible for acquiring the proper documentation to import the wood species
into their country.
The buyer is responsible for all duties, taxes and fees associated with this
transaction.
International Surface shipments via Canada
Post. Delivery can take up to 80 days (usually 6 to 8 weeks).
If you would like us to ship this way, please note that
we will require confirmation stating that you understand the delivery can take
up to 80 days.
Delivery can take up to 80 days (usually 6 to 8 weeks).